Let’s check the calculation of mutual aid cancellation refund.
A system has been established that allows consumers who have subscribed to mutual aid products to easily calculate and check the cancellation refund that can be paid, and report directly to the Fair Trade Commission if less is paid.
When a consumer cancels a contract after subscribing to a mutual aid product, the mutual aid company must refund an amount equal to or greater than the amount set forth in the ‘Announcement on Criteria for Calculation of Cancellation Refunds for Cancellation of Prepaid Installment Contract’.
From the perspective of consumers of funeral and condolence products, accessibility to notifications is low, and even if you check notifications, it is difficult to formulate, so there were many damages such as not being properly paid for cancellation refunds. 상조 해약환급금
In order to solve this problem, the Fair Trade Commission promoted the establishment of a system that supports consumers to easily check their cancellation refund and respond immediately if they are underpaid. 좋은뉴스
How to use
Connect to the ‘Find My Mutual Relief’ platform http://www.mysangjo.or.kr → Click ‘Cancellation Refund Calculator’ in the ‘Community’ tab → Select the type of product you have subscribed to among general mutual aid products and other mutual aid products → Subscribe Enter the one-time payment for a mutual aid product, the number of payments due to maturity, and the current number of payments → Click the Calculate Expected Cancellation Refund button → The cancellation refund amount is calculated and displayed according to the formula in the notice.
In case of suspicion of underpayment of cancellation refund after calculation
Contact the customer center or download the report → Fill out and link to the report page → Submit the report
※Inquiries: Installment Transaction Division, Consumer Policy Bureau, Fair Trade Commission ☎044-200-4829